What is the purpose of checking an operator's performance?

The purpose of checking an operator's performance primarily revolves around ensuring compliance with safety protocols. This includes verifying that operators adhere to established safety guidelines and regulations while operating the bus. Safety is paramount in public transportation as it directly impacts the well-being of passengers, the operator, and other road users. Regular performance checks help identify any areas where safety practices may need improvement, ensuring that all measures are upheld to minimize risks and enhance overall safety on the roads.

Monitoring efficient route navigation, maintaining a favorable public image, and assessing customer satisfaction are important aspects of bus operations, but they are secondary to the overarching goal of safety. These factors can contribute to overall service quality and operational effectiveness, but the primary focus of performance checks is to uphold safety standards, which are critical for the successful operation of public transport services.