What is the first step operators should take when boarding ADA passengers?

Putting the bus in park is the first step operators should take when boarding ADA passengers because it ensures the vehicle is stationary and secure. This action is essential for the safety of both the passengers and the operator during boarding and alighting. It prevents any unintended movement of the bus, which could pose a risk to passengers using wheelchairs or mobility devices.

This priority on safety aligns with national and local regulations that govern the operation of public transit vehicles. By securing the bus, operators can focus on assisting ADA passengers and deploying the necessary equipment, such as the wheelchair ramp, which is critical for facilitating safe access.