What action should a bus operator take if they witness a traffic accident while on duty?

When a bus operator witnesses a traffic accident while on duty, the appropriate action is to call dispatch and provide details about the situation. This is important because dispatch can coordinate the necessary emergency responses, such as notifying police, ambulance services, or other relevant authorities. Prompt communication ensures that help is on the way and that the incident is documented correctly.

While stopping the bus and assisting the involved parties might seem like a compassionate action, it can lead to safety risks for both the bus operator and the passengers on board. Moreover, it can interfere with emergency responders who need to reach the scene quickly and effectively. Taking photographs could also be inappropriate and may divert attention from crucial emergency response actions. Ignoring the accident is also not acceptable, as it could endanger lives and prevent appropriate help from arriving in a timely manner. Therefore, notifying dispatch is the most responsible and effective course of action.