If the ramp power fails while boarding an ADA passenger, what should you do?

The correct action in this scenario is to manually operate the ramp using the small black trap if the ramp power fails while boarding an ADA (Americans with Disabilities Act) passenger. This ensures that the passenger can board safely and without unnecessary delays or complications. Manually using the ramp demonstrates a proactive approach to assisting the passenger, maintaining their dignity and ensuring their needs are met promptly.

Other options would not be ideal in this situation; for instance, waiting for power to be restored can cause unnecessary delays, and asking the passenger to wait might not be a respectful or appropriate response to their needs. Contacting the control center could lead to waiting for instructions that could prolong the situation. Using a different entry point may not be feasible or safe, especially for a passenger requiring a ramp for boarding assistance. Thus, manually operating the ramp stands out as the most direct and effective response to ensure the ADA passenger can board the bus without undue delay.