How should operators assist a passenger with a bicycle?

Allowing the passenger to put the bike on the rack is the correct approach because it adheres to standard operating procedures for bus transit systems that cater to bicycle passengers. Most buses are equipped with exterior bike racks designed specifically for securing bicycles safely while the bus is in motion. This method ensures the bike is transported properly without obstructing the interior space of the bus, allowing other passengers to board comfortably. Additionally, using the bike rack minimizes the risk of damage to the bicycle and enhances safety for all passengers by keeping the aisles clear.

Other options may present challenges or safety concerns. For example, permitting a bike inside the bus can compromise space and comfort for other riders. Instructing the passenger to call for assistance may cause unnecessary delays and confusion, as operators are trained to handle such situations directly. Asking the passenger to ride alongside the bus is unsafe and impractical, as it could lead to accidents or injuries.

Thus, using the bike rack represents a safe, efficient, and compliant method for accommodating passengers with bicycles.